Frequently Asked Questions
Everything you need to know about your Knickerbocker experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items may be marked as final sale.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Where are Knickerbocker products manufactured?
We take pride in ethical sourcing. Our garments are produced in partnership with specialty factories in the United States, Portugal, and Japan that share our commitment to quality and fair labor.
Can I track my shipment?
Yes. Once your order is processed, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options via Afterpay.